Pet Care Services Contract
Pet Care Services Agreement
This Pet Care Services Agreement ("Agreement") is entered into between Do Minding Service, located at Marsh Road ("Service Provider"), and the pet owner or authorized agent ("Client"). By booking services, submitting an inquiry, or using the Service Provider’s website, the Client agrees to the terms and conditions below.

A meet and greet will take place before services take place. First meet and greet is free. If another meet and greet needs to happen which it rarely does, then there will be a fee.
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1. Services Offered
The Service Provider offers the following services (collectively, "Services"):
•    Dog Boarding
•    Dog Daycare
•    Pet Sitting (in-home or at provider location, as applicable)
•    Dog Walking
•    Drop-In Visits
Specific services, dates, times, fees, and instructions will be agreed upon at the time of booking.
A deposit of 50% must be paid to hold the place. Rest of payment must be paid up 24 hours before any visit. A payment plan can be agreed.

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2. Eligibility & Pet Requirements
To ensure the safety of all pets and people, the Client agrees that:
•    Pets are in good health and free from contagious illnesses.
•    Dogs are current on required vaccinations, including but not limited to Rabies, Distemper/Parvo (DHPP), and Bordetella. Proof of vaccination may be required.
•    Pets are on a regular flea and tick prevention program.
•    Dogs participating in daycare or boarding are non-aggressive and safe to be around other animals and people.
The Service Provider reserves the right to refuse or discontinue Services for any pet deemed unsafe, unhealthy, or unsuitable.
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3. Client Responsibilities
The Client agrees to:
•    Provide accurate, complete, and honest information about their pet’s behaviour, health, routines, and needs.
•    Disclose any history of aggression, anxiety, escape behaviours, medical conditions, or special requirements.
•    Provide necessary food, medication, equipment (leash, harness, crate if required), and written care instructions.
•    Ensure pets are properly identified with tags and/or microchips.
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4. Health & Medical Care Authorization
In the event of illness or injury, the Client authorizes the Service Provider to seek veterinary care at the Client’s expense if the Client or emergency contact cannot be reached.
The Client agrees to be financially responsible for:
•    Veterinary care
•    Medications
•    Transportation costs
The Service Provider will make reasonable efforts to contact the Client prior to obtaining care but is not required to delay treatment if immediate care is necessary.
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5. Medication Administration
The Service Provider will administer medications as instructed by the Client. The Service Provider is not liable for complications arising from medication administration or failure due to unclear or inaccurate instructions.
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6. Emergency Contact
The Client must provide at least one emergency contact authorized to make decisions regarding the pet’s care if the Client is unreachable.
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7. Fees, Payments & Cancellations
•    Fees are outlined on the Service Provider’s website or booking confirmation.
•    Payment is due [before service / at booking / as specified].
•    Late payments may incur of cancellation of booking
•    Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
•    No-shows and late pickups may result in additional charges.
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8. Drop-Off & Pick-Up
•    Clients must adhere to scheduled drop-off and pick-up times.
•    Late pick-ups may result in additional fees or daycare charges.
•    Pets not picked up within 2 days without communication may be considered abandoned, and appropriate actions will be taken in accordance with local laws.
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9. Behaviour & Socialization
The Client understands that pets may interact with other animals during Services. While reasonable care is taken, the Service Provider is not responsible for injuries resulting from normal pet behaviour, including but not limited to scratches, bites, or play-related injuries.
Aggressive behaviour may result in immediate termination of Services without refund.
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10. Property Damage
The Client is responsible for any damage caused by their pet to property, equipment, the Service Provider’s premises, or third-party property.
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11. Liability & Assumption of Risk
The Client acknowledges that pet care involves inherent risks, including illness, injury, escape, or death. The Client voluntarily assumes all such risks.
To the fullest extent permitted by law, the Client agrees to release, indemnify, and hold harmless the Service Provider from any and all claims, damages, losses, or liabilities arising from the Services, except in cases of gross negligence or wilful misconduct.
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12. Escape & Lost Pet
In the event a pet escapes or becomes lost, the Service Provider will take reasonable steps to recover the pet. The Service Provider is not liable for events beyond reasonable control.
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13. Photos & Marketing
The Client grants permission for the Service Provider to photograph or video their pet for marketing, website, and social media purposes unless otherwise stated in writing.
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14. Termination of Services
The Service Provider reserves the right to terminate Services at any time if the pet poses a risk, the Client violates this Agreement, or payment obligations are not met.
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15. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of United Kingdom/England.
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16. Severability
If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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17. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements.
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Client Acknowledgment
By using the Service Provider’s website, booking services, or signing electronically, the Client confirms they have read, understood, and agreed to this Pet Care Services Agreement.
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